Frequently Asked Questions
?Which kind of payment terms do you accept?
You can pay by T/T ,Western Union or Alibaba Trade Assurance ,L/C, Credit Card , Visa , Paypal .
?Can you give me a discount price?
Yes,we can quote you as your quantity requests.
?How can I get a sample?
Free samples for many products is available,but freight charges will be at your account.
?How to confirm the Product Quality before placing orders?
You can get free samples for some products,you only need to pay the shipping cost or arrange a courier to us and take the samples.You can send us your product specifications and requests,we will manufacture the products according to your requests.
?How do you treat quality complaint?
First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us,we will send you free goods for replacement or refund your loss.
?How many days we can get the products?
If sample or less than 25kgs and use Express to ship, you can get it around 3-7 days.
If more than 100kg , you can choose by air , you can got it within 2days . (China airport to your country airport)
If more than 500kgs and used by ship,it will take around 15-45 days,you can get it.
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