Frequently Asked Questions
Q
What products can you purchase from us?
We offer a wide range of products including superfoods, organic ingredients, fruit powders, vegetable powders, and plant extracts like Mung Bean Protein.
Q
How can we guarantee product quality?
Quality is our priority. We always provide a pre-production sample before starting mass production, and we conduct a strict final inspection before shipment.
Q
What are the storage guidelines for Mung Bean Protein Powder?
To maintain freshness and quality, it should be stored in a cool, dry place away from direct moisture, light, and oxygen.
Q
What packaging options do you provide?
We offer multiple packaging solutions based on order size: double PE bag inside with foil aluminum bag outside for samples; PE bag + foil aluminum bag inside with external cartons for quantities below 25kg; and PE bag inside with drums outside for bulk orders above 25kg.
Q
What delivery terms and payment currencies are accepted?
We accept various delivery terms including FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery, DAF, and DES. Accepted payment currencies include USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, and CHF.
Q
Which payment methods and languages are supported?
We support payment methods including T/T, L/C, D/P, D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, and Escrow. Our services are available in English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, and Italian.